Privacy & Security

Tasmama Privacy Policy — your information is completely safe with us

Everything you need to know about how your personal information is collected, stored, and protected at Tasmama — all clearly explained here. We believe transparency is the foundation of trust.

Last Updated: January 2026 SSL Secured KYC policy compliant
Section 01

Introduction & Privacy Commitment

Tasmama is a trusted online gaming and casino platform in Bangladesh. We believe your Privacy One of the most important things to know. This privacy policy clearly explains what information tasmama collects, how it is used, and the measures we take to protect your data.

By using our platform or creating an account, you agree to this Privacy Policy You will be considered to have fully accepted these terms. Please read the entire document carefully before creating an account. If you have any questions, feel free to reach out to our support team — we are always ready to help.

Tasmama's privacy policy has been developed in accordance with international data protection standards and applicable laws. We treat your information as a valuable asset and safeguard it with the utmost care.

Our Commitment to Transparency: Tasmama never sells your personal information. Any data shared with third parties is done solely to improve our services and strictly in accordance with the terms set out in this policy.

Section 02

What information we collect

To deliver our services on Tasmama, we collect various types of information. This data may be provided directly by you or gathered automatically. Full details are listed in the table below:

Data Type What's included How it is collected
Identity Information Full name, date of birth, national ID number During registration and the KYC process
Contact Information Email address, mobile number, physical address At the time of account creation
Financial information Mobile banking number, transaction history During deposits and withdrawals
Technical Information IP address, browser type, device information Automatically (log system)
Gaming activity Game history, bet amounts, session duration While using the platform
Communication Logs Support chat content, email Support usage times

We collect only the information that is necessary. Collecting excessive or unnecessary personal data is against Tasmama's policy.

Section 03

How Collected Data Is Used

Tasmama uses your information only for specific, limited purposes. We never misuse your data without your consent. The ways in which collected information is used are outlined below:

  • Account management: Your information is used to create, verify, and secure your account.
  • Payment Processing: Financial information is used to securely process deposits and withdrawals.
  • KYC Verification: Identity information is used to verify your identity and confirm your age.
  • Customer support: Your contact details help us resolve issues quickly.
  • Fraud Prevention: To detect suspicious activity and ensure platform security.
  • Service Improvement: Usage data is analyzed to enhance your gaming experience.
  • Legal obligations: To meet the requirements of applicable laws and regulatory authorities.
  • Marketing Communications: With your consent, we'll keep you informed about special offers and promotions.

Opt-out option: If you no longer wish to receive marketing emails or messages, you can opt out at any time via your account settings or by contacting support.

Section 04

Data Retention Period & Security

Tasmama retains your information only for as long as necessary. Data is kept while your account remains active. Even after account closure, certain information may be retained for a defined period due to legal obligations.

  • Active account data: retained until the account is closed.
  • Financial transaction records: retained for up to 5 years (as required by law).
  • KYC documents: retained for up to 3 years after verification.
  • Log files & technical data: up to 12 months.

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

Section 05

Data Sharing with Third Parties

Tasmama never sells your personal information. However, limited data may be shared with trusted third parties to ensure smooth operation of our services:

  • Payment Gateway: To process transactions with bKash, Nagad, Rocket, and our banking partners.
  • Identity Verification Service: With authorized verification agencies to complete the KYC process.
  • Technology Service Provider: For server, database, and security services.
  • Law enforcement agencies: When required by law or court order.

Important: When sharing data with third parties, Tasmama ensures those parties uphold the same standards of privacy and security. Any partner found using data outside the agreed terms will have their partnership terminated.

Section 06

Cookie policy & tracking technologies

The Tasmama website uses cookies and similar technologies. Cookies are small data files stored in your browser that help us improve our services.

  • Essential Cookies: Essential for login sessions and security.
  • Functional cookies: To remember your preferences and settings.
  • Analytics Cookies: To improve our services by analyzing usage data.
  • Marketing Cookies: To show relevant offers (subject to your consent).

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

Section 07

Your Data Protection Rights

Tasmama believes every user has full ownership over their personal data. We uphold the following rights:

How You Can Protect Your Data

Right to Access Data

You can request to know what information we hold about you at any time.

Right to Rectification

You can contact support to request corrections to any incorrect or outdated information.

Right to Erasure

Unless legally required, you can request account closure and deletion of your information.

Right to Object to Processing

You can object to and opt out of the use of your data for marketing or specific purposes.

Right to Data Portability

You can request an export of your information in a standard format.

Right to Restrict Processing

You may request that processing be temporarily suspended while the accuracy of your data is in dispute.

To exercise your rights: To exercise any of the above rights, email us at [email protected] or reach us directly via live chat. Requests are typically processed within 30 business days.

How Tasmama keeps your information secure

256-bit SSL Encryption

All data transfers on Tasmama are secured with bank-grade 256-bit SSL encryption. Your information cannot be accessed by any third party.

Firewall & Cyber Security

Advanced firewalls and DDoS protection are active around the clock. Suspicious activity is detected and blocked immediately.

Two-Factor Authentication (2FA)

Two-Factor Authentication is available to add an extra layer of security to your account, ensuring only you can access it.

Data Anonymization

Personal data is anonymized before being used for analysis and testing, so you cannot be identified.

Secure Database

All data is stored in encrypted databases. Regular backups are maintained, and only authorized personnel can access the relevant information.

Regular Security Audits

Third-party security experts conduct regular audits of Tasmama's systems, and any vulnerabilities identified are resolved promptly.

Privacy Policy Update

Tasmama may, when necessary, update this Privacy Policy reserves the right to update this policy. If significant changes are made, we will notify you through the following means:

  • A notification will be sent to your registered email address.
  • A clear notice will be displayed after you log in to the platform.
  • The last updated date at the top of this page will be changed accordingly.
  • You will be notified at least 14 days in advance of any major changes.

Continued use of the platform after an update will be considered full acceptance of the new policy. We recommend checking this page regularly.

Please note: The most recent version of this policy is the one in effect. Contact support if you wish to learn about previous versions.

Have a question about privacy?

This Privacy Policy If you have any questions, complaints, or requests to correct your information, please get in touch with us. Our dedicated privacy team is ready to assist you.

Questions About the Privacy Policy

No, Tasmama never sells your personal data. Information is used solely to operate our services and may only be shared with third parties within the limits set out in this Privacy Policy.

Tasmama keeps your data safe using 256-bit SSL encryption, advanced firewalls, and regular security audits. Bank-grade security measures are in place to ensure your information stays fully protected.

Most information is deleted within a set timeframe after account closure. However, financial transaction records may be retained for up to 5 years due to legal obligations. See Section 04 for more details.

You can turn off marketing communications from the Notifications section in your account settings, or use the "Unsubscribe" link at the bottom of any marketing email. Your request will be processed within 72 hours.

Yes, all uploaded KYC documents are stored on encrypted servers. Only authorized members of the verification team can view these documents. Access is restricted once verification is complete.

Disabling only marketing and analytics cookies has minimal impact on core services. However, disabling essential cookies may cause issues with login and session management. You can manage your cookie preferences at any time through your browser settings.

Choose Tasmama for a safe and trusted gaming experience

Your privacy is our top priority. Sign up with confidence and step into a world of 500+ games.

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